TERMS & CONDITIONS
Last updated: August 2026
INTRODUCTION
Welcome to GABIJA GUS, www.gabijagus.com, operated by artist Gabija Gusevaitė.
These Terms & Conditions govern your access to and use of the Website, as well as any purchases of original artworks, prints, reproductions, digital products, and related services offered through the Website.
By accessing the Website or placing an order, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any provision of these Terms, you must not use the Website or purchase any products.
These Terms also apply to purchases made via email, telephone, exhibitions, social media platforms, or any other communication channel used by the Seller.
SELLER INFORMATION
Seller: GABIJA GUS ( Gabija Gusevaitė )
Email: info@gabijagus.com
Country of operation: Republic of Lithuania
For any questions regarding orders, deliveries, returns, or legal matters, please contact us using the details above.
FORMATION OF THE PURCHASE AGREEMENT
A purchase agreement between the Customer and the Seller is considered concluded once the Customer:
selects products and adds them to the shopping cart;
provides all required information;
chooses a payment method;
accepts these Terms & Conditions;
completes the checkout process.
The agreement remains valid until both parties have fulfilled all obligations arising from it.
If the Customer does not agree with these Terms, the order cannot be completed.
The Seller reserves the right to reject or cancel any order due to pricing errors, technical problems, suspected fraud, product unavailability, or any other reasonable circumstances.
ELIGIBILITY
By placing an order, the Customer confirms that:
they are at least eighteen (18) years old or have obtained the permission of a legal guardian;
they have the legal capacity to enter into binding agreements;
all information provided is accurate, complete, and up to date.
PRODUCTS AND AVAILABILITY
The Website offers original artworks, limited-edition prints, and other related products.
The Seller makes every effort to accurately display product descriptions, dimensions, and colors. However, actual colors may vary depending on the Customer's screen settings and devices.
All products are subject to availability.
The Seller reserves the right to modify, discontinue, or remove products from the Website at any time before an order has been accepted and confirmed. Such changes will not affect orders that have already been confirmed and paid for by the Customer.
If an ordered product becomes unavailable, the Seller may offer a similar product. The Customer may accept or decline the replacement offer.
If the Customer declines, all amounts paid for the unavailable product will be refunded within ten (10) business days.
PRICES AND PAYMENT
All prices displayed on the Website are indicated in the applicable currency and do not include shipping costs unless expressly stated otherwise.
Payment may be made using the payment methods available during checkout, including:
credit and debit cards;
bank transfers;
online banking;
payment service providers;
other payment methods offered on the Website.
Orders are processed only after payment has been successfully received.
If payment is not completed within twenty-four (24) hours after placing the order, the Seller may cancel the order without additional notice.
The Customer is responsible for all applicable taxes, customs duties, import fees, and other charges imposed by their country.
CUSTOMER OBLIGATIONS
The Customer agrees to:
provide accurate and complete personal and shipping information;
pay the full purchase price and any additional fees;
inspect the package upon delivery;
comply with these Terms and applicable laws;
promptly update any incorrect information.
The Customer is solely responsible for any consequences resulting from inaccurate or incomplete information.
The Seller shall not be liable for delays or failed deliveries caused by incorrect addresses, incorrect contact information, or the Customer's failure to cooperate with the delivery service.
Customer personal data is processed in accordance with the Seller’s Privacy Policy available on the Website.
INTELECTUAL PROPERTY RIGHTS
All artworks, photographs, images, designs, graphics, logos, text, videos, and other content displayed on the Website are protected by copyright and intellectual property laws.
Purchasing an artwork transfers ownership of the physical artwork only.
Unless expressly agreed in writing, the Customer does not acquire any copyright, trademark, reproduction rights, licensing rights, or other intellectual property rights.
The Customer may share images of the purchased artwork for personal, non-commercial purposes, provided that the artist is credited.
Without the Seller's prior written consent, the Customer may not:
reproduce or copy the artwork;
distribute copies;
create derivative works;
sell reproductions;
use the artwork for advertising or commercial purposes;
publish or license the artwork;
use the artwork on products or merchandise.
Any unauthorized use constitutes a violation of intellectual property laws.
AUTHENTICITY OF ARTWORK
The Seller guarantees that all original artworks sold through the Website are authentic works created by the Seller unless expressly stated otherwise.
All original artworks sold through the Website are accompanied by a certificate of authenticity confirming that the work is an original creation of the artist.
The certificate of authenticity is part of the artwork documentation and should be retained by the Customer as proof of authenticity and provenance.
All limited-edition prints are individually numbered and produced in limited quantities. Once an edition is sold out, no additional prints from that edition will be produced unless explicitly stated otherwise.
ORDERS AND SHIPPING
Shipping costs are calculated separately unless stated otherwise.
Products are generally shipped within two (2) to five (5) business days after payment has been received.
Delivery times are estimates only and may vary due to:
courier delays;
customs procedures;
holidays;
weather conditions;
periods of high demand;
circumstances beyond the Seller's control.
The Seller does not guarantee that all products will arrive within the estimated timeframe.
The Customer is responsible for ensuring that someone is available to receive the shipment.
Risk of loss and ownership of the physical item pass to the Customer upon delivery to the address provided.
INSPECTION OF DELIVERED GOODS
Upon delivery, the Customer must inspect the package and products.
If any visible damage to the packaging or the artwork is noticed, the Customer should immediately notify the Seller and provide photographs of the damaged package, shipping label, and the artwork. The Seller will assess the situation and, where necessary, contact the delivery company to investigate the matter and initiate a claim.
Failure to report visible damage within a reasonable period may affect the ability to resolve claims with the delivery provider.
If the Customer accepts the package without objections, the shipment is considered delivered in satisfactory condition.
Claims regarding missing items, damage, or incorrect products must be submitted within seven (7) days of delivery.
RETURNS AND CANCELLATION
Due to the unique nature of artworks, different return conditions apply depending on the type of product purchased.
Original Artwork:
Original artworks are unique, one-of-a-kind creations. Returns are accepted only if the artwork received by the Customer:
materially differs from the description provided on the Website;
has a manufacturing or quality defect;
arrives damaged;
does not meet the standards or characteristics presented at the time of purchase.
The Customer must notify the Seller within fourteen (14) days from the date of receiving the artwork and provide relevant information, including photographs of the artwork, packaging, and any visible issues.
After reviewing the claim, the Seller will determine an appropriate solution, which may include a refund, repair, or another mutually agreed resolution.
Returns based solely on a change of mind, personal preference, or the artwork no longer matching the Customer’s expectations are not accepted.
Commissioned and Custom Artwork:
Commissioned works, personalized artworks, and custom-made pieces created specifically for the Customer and are non-refundable. Any deposits or payments made for commissioned works are non-refundable once the creative process has started.
Due to their personalized and unique nature, these artworks cannot be returned.
Limited Edition Prints and Other Products:
For eligible non-custom products, including limited-edition prints, the Customer may request a return within fourteen (14) days from receiving the product.
Returned products must:
be unused;
remain in their original condition;
be returned in the original packaging;
include all accompanying documents and certificates, where applicable.
The Customer is responsible for return shipping costs unless the product is defective, damaged upon arrival, or incorrectly supplied by the Seller.
Original shipping costs, return shipping costs, customs duties, taxes, and payment processing fees are non-refundable unless otherwise required by applicable law.
Refunds will be issued within ten (10) business days after the returned product has been received and inspected by the Seller.
The Seller reserves the right to refuse a return if the product has been used, damaged, altered, or returned without appropriate packaging.
Return Process:
Before returning any product, the Customer must contact the Seller by email and provide:
order number;
date of purchase;
description of the issue or reason for return;
photographs where applicable;
preferred return arrangements.
Products returned without prior communication with the Seller may not be accepted.
DAMAGED OR DEFECTIVE PRODUCTS
If the Customer receives damaged or defective goods, they must contact the Seller within seven (7) days and provide:
photographs of the product;
photographs of the packaging;
the order number;
a description of the issue.
The Seller will assess the claim individually and may offer a replacement, repair, or refund.
USER CONDUCT
Users of the Website agree not to:
violate any applicable law;
interfere with the operation of the Website;
upload malicious software;
attempt unauthorized access;
use the Website for fraudulent purposes;
infringe copyright or intellectual property rights;
submit false, misleading, or harmful information.
The Seller reserves the right to restrict or terminate access to users who violate these Terms.
WEBSITE AVAILABILITY
The Seller will make reasonable efforts to ensure that the Website functions properly.
However, the Seller does not guarantee uninterrupted access or error-free operation.
The Seller shall not be liable for losses resulting from:
website outages;
server failures;
software errors;
internet disruptions;
technical malfunctions.
The Seller reserves the right to suspend or permanently discontinue the Website at any time without prior notice.
LIMITATION OF LIABILITY
The Seller is committed to providing accurate product information, carefully preparing artworks for delivery, and fulfilling orders with reasonable care and professionalism.
The Seller shall not be responsible for losses or damages caused by circumstances beyond the Seller’s reasonable control, including third-party delivery delays, courier issues, technical failures, or events of force majeure.
The Seller shall be responsible for direct damages caused by the Seller’s failure to properly fulfill obligations under these Terms.
To the maximum extent permitted by applicable law, the Seller’s liability shall be limited to the amount paid by the Customer for the specific order giving rise to the claim.
Nothing in these Terms limits or excludes any rights or protections that cannot be excluded under applicable consumer protection laws.
FORCE MAJEURE
Neither party shall be liable for delays or failures caused by circumstances beyond their reasonable control, including but not limited to:
natural disasters;
war;
terrorism;
strikes;
pandemics;
government actions;
customs restrictions;
internet failures;
transportation disruptions.
In such circumstances, the affected obligations shall be suspended for the duration of the event.
CHANGES TO THESE TERMS
The Seller reserves the right to modify these Terms & Conditions at any time.
Changes become effective immediately upon publication on the Website and apply to all orders placed after publication.
Customers are encouraged to review these Terms periodically.
GOVERNING LAW AND DISPUTE RESOLUTION
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Lithuania.
Any dispute arising from or related to these Terms shall first be resolved through negotiations.
If no agreement can be reached, disputes shall be settled exclusively by the competent courts of the Republic of Lithuania.
CONTACT INFORMATION
If you have any questions regarding these Terms & Conditions, please contact us via mail:
info@gabijagus.com